Fantastic company to deal with, everyone is extremely professional and patient dealing with residential customers.
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Steve Oakey
I was recommended I-HT by a friend and will be sure to recommend them on to others.
Every interaction with their team was timely and efficient; within an hours of leaving an enquiry on the website I received a phone call from Lee to arrange a site visit the following week. The quote arrived equally promptly and with all the detail required.
On the day of installation, the engineer Mike was brilliant. Persisting in shocking weather conditions to get the installation done despite some challenging access issues. Once installed the unit looks smart and functions well - minimal noise and easily controlled via the remote or over WiFi using the recommended app. Couldn’t be happier with my experience of this company and happy to recommend them on to others!
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Kobus Swart
After a series of very poor experiences with other tradespeople who failed to turn up and/or deliver on their promises, I was understandably apprehensive when I contacted Inn-House Technology for a quote. BUT, from the very first visit, my concerns were completely put at ease.
Lee arrived right on time for our scheduled appointment, which immediately set a positive tone. Communication throughout the process was excellent, friendly, transparent, and reliable. Calls were returned when promised, and appointments were kept every single time. We were given open, honest, and knowledgeable advice on the most suitable system for our needs, with no pressure or upselling.
Our I-HT Air Conditioning Installation itself was just as impressive. The engineers arrived on time, they were polite, professional, and very considerate. As we continued seeing clients during the installation, minimal disruption was essential, and this was handled perfectly. The team worked cleanly and tidily, kept their workspace organised, and were mindful that our clients were there to relax. The final installation was completed neatly, with everything left exactly as it should be.
I would also like to highlight the excellent service from the office team. Their friendly follow-ups and check-in calls were genuinely appreciated and made the entire process feel well-managed and personal. It’s clear that customer care doesn’t stop once the installation is booked, it runs through every part of the business.
There is so much more I could say, but in short, I am more than happy to recommend I-HT (Inn-House Technology) to anyone looking for air conditioning or CCTV systems. Reliable, professional, and a pleasure to work with, a rare find these days.
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Neil Smith
I-HT Air Conditioning recently installed air conditioning at our home and also carried out some adjustments at our place of work, and we’ve been really impressed from start to finish.
The team were consistently friendly and polite on site, taking the time to explain what they were doing and checking in with us at key points to make sure we were happy. They were very respectful of both environments – treating our home and workplace with the same level of care.
They did an excellent job of minimising mess and disruption. Floors and furniture were properly protected, and they tidied as they went, so there was very little for us to do once they’d finished. They were also very mindful of keeping noise to a minimum, which made a real difference, especially at work where colleagues were still trying to get things done.
Overall, the installations have been completed to a high standard, and the whole experience was straightforward and stress-free. We’d happily recommend I-HT Air Conditioning to anyone looking for a professional, considerate, and customer-focused installation team.
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Patrick Burrows
Excellent installation at my home. Lovely company. Deliver exact what they promise.
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George Traer-Clark
Very efficient installation, this is our second installation and we are delighted with the compsny
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Mike Scillitoe
Takes the worry and stress out of organising heating or cooling in your house
No hesitation in recommending them
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Sara
Second time we have used this company and still very satisfied .
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Tony Shillaker
Excellent service and product
Would recommend them every time
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