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EXCELLENT Based on 112 reviews Posted on Catherine Southcott I am just so impressed with this company. From the initial site visit with Lee East which was informative, responsive to our requirements and extremely thorough, through to office staff and the installation of our aircon unit by Jim the whole experience has been stress free and excellent. Lee came within 4 days of an initial enquiry and was very reassuring about what could be installed and where internal and external equipment could go (unlike a previous different company). He sent a full quote with options for equipment and prices. We went ahead with I-HT and paid a deposit on the phone and 2 weeks after the initial consultation the technician Jim arrived promptly at 8.30 and completed the install. He was totally professional, cleaned everything beautifully , explained clearly and easily and how to operate the AC and was a pleasure to have in the house. I really do recommend the company.Posted on Richard White Beyond brilliant from first phone call, through installation, and beyond! I don't have the vocabulary to express just how impressed I am with this company. No pressure from then when we called, and no pressure after receiving the quote. Curtis and Mikey turned up at exactly the time given for the installation, and they didn't stop working all day. They didn't even had a lunch break! They wouldn't even let us vacuum after as they didn't want to put us to any trouble! The installation is perfect and we're so happy. And the cost was inexpensive compared to other quotes! Thanks so much to everyone :o)Posted on Austen Bolitho Excellent, professional and fast working tradesmen!Posted on Chris Aldridge Fantastic experience with I-HT for my residential install - I had 8 units installed; 7 in the house and 1 in an external garden room. My first touch point was with Lee who came out to do a site audit and produce a quote for me. Lee seemed very knowledgeable, gave me some good advice, answered all my questions, and most importantly was incredibly patient while my wife and I debated the correct positioning of air con units in each room for what must have seemed like hours on end. Lee’s quote was good and he was very responsive while iterating on it and tweaking it. Electrician (Lewis) also came out to do a site audit. Spent quite a bit of time at the house with me weighing up the options and making a recommendation on the best approach. Again, really seemed to care about doing a decent job (and spoiler alert - he DID do a fantastic job on the day). He even tidied up some of the existing electrical works as he went and left the place looking better than when he started. Installers Jim and Sam were fantastic. They were incredibly flexible working around our two babies needing naps etc, and they were just nice friendly guys. Jim also kindly moved one of the units after he’d installed it because I changed my mind about the location and refused to complain about this despite me saying it was okay and deserved. Nothing was too much trouble for them. Received an aftercare call following the install. The whole experience was just decent from start to end.Posted on Mike Rayner The two fitters from I-HT arrived right on time. They set up and started work stright away. All work was done in a very tidy and clean methodical way. The air conditioning units were installed and set up in around 5 hours , all works perfectly. I am extremely pleased with the result. Many thanks to Michael and Jim for their efforts. I would recommend this company to anyone wanting air conditioning installed in their home.Posted on Julie Thorn Fantastic service. Googled and left a message asking if someone could help service our A/C unit. Had a call back the same day to ask some questions about the unit and then had a call the next day to book an appt. An engineer visited 3 days later and was super helpful, friendly and professional. All sorted .Posted on Ian C I had a Fujitsu Airstage compressor & two air handling units fitted. The survey & quotation were done quickly & professionally, I took the recommendation to use Fujitsu kit. The installation was done two weeks later. The install was also done very professionally, the units were fitted where I directed and all pipework & cabling is very neat. The system consumes very little power 200/300 watts so far. The units have an app/wifi which works very well. I am very pleased with the installation & throughly recommend I-HT.Posted on Karen Miller What a wonderful Company - from the Salesman who was great and not pushy, to the Guys who came to install our air con units. They were professional, polite and extremely helpful and friendly and left our house in an immaculate condition. I highly recommend them.Posted on David Latter Excellent company to do business with. Sales representative extremely knowledgeable and made sure we had the best system for our requirements. No pressure selling. Installation engineers made sure we were happy with where the system was going to be fitted before commencing work. Very respectful of our property left everything scrupulously clean. Made sure we knew how to operate the system before leaving. Would highly recommend this company.Posted on Chris Shearing Fantastic company to deal with, everyone is extremely professional and patient dealing with residential customers.