Professionally installed air conditioning units rarely cause problems, but over time the concrete pads on which the air conditioner compressor and heat exchange pump are mounted may settle and start to sink. This can place undue strain on the copper coolant tubes and electrical lines, potentially causing your business premises’ air conditioning unit to fail.

If the concrete pad sinks straight down and the unit remains reasonably level and dry, you won’t need to take any action, other than to keep a watch on things to make sure that the situation doesn’t worsen.

However, if the condenser unit starts to tilt so that it pulls the lines tight or if you notice that puddles of water are forming around the unit, you’ll need to get the problem repaired.

So, what’s involved and could you tackle the job yourself?

Adjusting a sinking air conditioner pad

First of all, try working a long board underneath one end of the concrete pad so that you can lift it up. Proceed very slowly and carefully so that you don’t cause the pad to crack. Pack sharp sand underneath the pad to bring it level again, and then remove the board. Repeat the process on the other end of the pad so that the unit is as level as possible. If the pad appears to be damaged or it has sunk so much that levelling it is impossible, call a qualified heating technician to disconnect the unit for you.

Once the unit has been disconnected, lift it off the pad. You can then break up and remove the pad and replace it with a new one. The best option is to choose a plastic pad, which you can obtain online or through an air conditioner supplier. Plastic pads are more expensive to buy than concrete ones, but they last much longer, they won’t crack, and they are also much less likely to become unstable and sink.

Once the new pad is in position, all you need to do is replace the heat exchanger pump on top of the pad and have it reconnected by a professional air conditioning unit installation company.

Tackle your business’ AC problems today

If you’re handy at DIY, it is possible to fix a sinking concrete air conditioning unit compressor pad by following the instructions above. But when you’re managing a business, time is in short supply. For more advice and guidance on maintenance of your unit, or for a professional solution, have a chat with your local air conditioning repair company.

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phu ha bui
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Fitting nicely, the gentleman did very good job. Very tidy and patient
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Howard Cox profile picture
Howard Cox
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Air Con was something I have been considering for a few years, 2026 made the decision for me. I thought it would be expensive, complicated and messy! I was wrong. I-HT visited, did a survey, explained the solution and then quoted. I was impressed with the team. The quote was competitive and the installation clean, professional and drama free. Highly recommended
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james birch
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Great experience all the way from the first phone to the final instillation (even after 5 heat waves and a world wide stock shortage totally getting in the way). Office kept me up to date and didn't get annoyed (I'm assuming) at my questions during the UK wide stock shortage (see heat wave). The guys that come and fitted the equipment all on time very polite and always up for answering a question or 5!.. Everything explained and demonstrated brilliantly. Couldn't be happier with the service provided.
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Andrew Hill profile picture
Andrew Hill
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Great team who did a very professional job installing our Air Conditioning. Very happy to recommend them.
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K A
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It's always good to go on a recommendation and we did so from friends who had used I-HT. We have no hesitation in passing that recommendation on - really pleased, first class!
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Steve Lincoln profile picture
Steve Lincoln
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Great service from everyone at I-HT. From the initial enquiry, quote and installation, everything was brilliant. The installers and electricians did a great job on the hottest day of the year, which included crawling around in our loft which must have been 40c ! They left everything very tidy. We are now enjoying cool air in the long hot summer. Thanks again.
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James Hague
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After thoroughly explaining how it would look both inside and outside the installation was very neatly done with no damage to the decor. We were shown how to use the remote and helped to download the app and shown how to control the unit remotely. We couldn’t be happier with the service
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Tracie Pelham
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Really wish I’d had air con installed years ago. Finally went for it after a recommendation from my electrician. Lee came out really quick to do the survey even when in a heatwave. I was offered an installation date quicker than I thought as I was going for a single unit. I was pleasantly surprised with the price too. Michael was a top installer. Can’t believe how tidy he left it. Was cleaner than when he arrived 🙌 genuinely kind and diligent with his work. Was such a good experience he’s coming back in August to fit an upstairs one. Can’t get a better compliment than that. 10/10 I-HT and the office team. Thanks ☺️ very much
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Mr Squish
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I had I-HT install an air conditioning system at home, the guys who came round were great, very punctual and completed the install in around 4 hours and left the place clean and tidy. Installation was extremely neat and professional, and would recommend them over any other. You may find cheaper quotes, but you do not want to cheap out when it comes to a quality job and on going customer service. On that note, they were not expensive - just a fair price for outstanding work and customer service.