One problem you may experience with your business’ outdoor heat pump this winter is that it may be affected by ice and snow. The pump should be unaffected by a light dusting of frost or snow, but extended periods of very cold weather can cause the whole unit to become iced-up, leaving your workforce shivering and your unit vulnerable to damage.

If there’s a cold snap this winter and your heat pump fails, it could be that icing-up is to blame. Luckily, you should be able to unfreeze the pump quickly and easily by following these instructions.

Turn on the heat pump’s fan

The first and quickest solution to a frozen heat pump is simply to run the fan.

The fan will blow warm air through the pump, de-icing it and quickly solving the problem. Set the fan to an exhaust setting and allow it to run for an hour or so. As a preventative measure during extended periods of cold weather, run the fan continuously to stop the pump from freezing.

Adjust the thermostat sensor

The colder the weather gets, the longer the pump must run to shift the ice. Try setting the thermostat on the unit to increase the temperature at which the pump kicks in and remember to mark the original sensor position so that it can be reset correctly when the weather warms up.

Relocate the heat pump

Although the UK does not experience prolonged periods of extremely cold weather these days, it might be worth asking your heating engineer to relocate the pump to a more sheltered location where it is protected from ice and frost, which may prevent the problem altogether.

Defrost the heat pump manually

If your heat pump has a defrost option, you should run it whenever the weather is forecast to be freezing, especially overnight. The factory settings on the unit should enable the pump to run for long enough to prevent it from freezing.

In conclusion

If your business premises have an outdoor heat/air conditioning pump, it may freeze during periods of very cold weather. If the tips given above fail to resolve the problem, contact the helpful experts at I-HT for advice and assistance.

Robin Searles
Robin Searles
2023-12-08
Very happy with the service supplied by I-HT, from the initial survey with Lee and the install completed by Sam would and will highly recommend
Karl Chapman
Karl Chapman
2023-10-30
Top notch service, the guys turned up on time did a splendid job cleaned up and showed me how the system worked, super impressed .
Keith Young
Keith Young
2023-10-22
Fast, clean installation. Fully explained simple operation before departing.
terry colvill
terry colvill
2023-10-19
excellent swift service and the installation team installed the new unit quickly and professionally. Very happy with the service.
UK PRADO
UK PRADO
2023-09-27
I would just like to say that the service was great throughout - fast and efficient. The installation was the same. Your fitters were polite, thorough and knowledgeable and they did a very neat job and left no mess.
Claire Reeves
Claire Reeves
2023-09-27
A really easy, professional installation - from the initial request, through to installation and a call afterwards to check everything was working as it should. Highly recommended.
Gold7272
Gold7272
2023-09-12
Great service, lovely staff and quick to resolve any issues
blake thompson
blake thompson
2023-09-09
Top Quality Company, Had a new Air Conditioner fitted in our Care Home to keep Medication room cool during Warm days during summer. Unit works very well.. Fitting was done all in one day and it didn't take long to fit unit. Unit was fitted very professional. no untidy wires or piping. Outside Unit fitted to wall away from Public walking by. Tidy straight pipe work outside which uses builds drains to run drain pipe. Unit fits well on side on building.
motchman james
motchman james
2023-08-31
A great job from beginning to end. I would highly recommend, removed old broken unit and installed new uprated equipment. Looking forward to a long warm winter. Thanks guy's
Mingwei Chi
Mingwei Chi
2023-07-28
I would recommend IHT to anyone who would like to have aircon unit installed, especially the engineer did the installation who is very professional and polite. Highly recommended !